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I am immensely impressed
Hello Daniel/Sam, Just to let you know that you have three ( one in the UK; two in Australia) very impressed recipients of NGP's quality service. I am immensely impressed with these guys at New Generation Publishing ( Thanks Patrick - your suggestion, remember? ) Given their very reasonable fees they are **** hot! I have confirmed the changes - now we await the cover designs. Cheers, Barrie
I think they look great
Hi Daniel, I've just received the two book proofs (physical approval copies), literally 5 minutes ago. I don't know if you have had the opportunity to see them for yourself but I think they look great. They are much clearer than the previous version, more eye-catching and with the desired hint of 'Twilight Zone' retro about them. They are fully approved! Now, let's tell the world and get selling!
Thank you so much for all the work you've done
Hi Sam, I've just received the author copy of my book. Thank you so much for all the work you've done on it - I'm absolutely delighted! Please pass my thanks on to all involved, their efforts are very much appreciated. With kindest regards,
I'm delighted with the result
Hi Daniel, My copies of Timecrack arrived a short time ago and I have to say I'm delighted with the result. I would like to thank you and Sam for your support in helping me achieve this landmark in my writing career, with hopefully more to come!
I congratulate you and your team on the professional outcome.
Good afternoon, Sam, I have received the hard cover and the paper back of the above today-many thanks. I congratulate you and your team on the professional outcome- it is excellent. Once gain, many thanks for the excellent product by NGP. Frank
David Mansell Williams
Well pleased with how it has gone
Hi Daniel, thought you might like to know I am extremely close to giving the ok for the printing of my book Ramblings of a Grandad. Well pleased with how it has gone especially the design of the front cover. So the three woodcarving books to follow now look very promising. All the best Mick
Some traditional publishers could learn a few lessons from the way NGP is run.
Thanks Sam for getting everything set up so promptly. Some traditional publishers could learn a few lessons from the way NGP is run. Excellent work all round/ Best John
I can't believe how fast your service is
Hi, would just like to say a massive thank you to Sam for the help and always being their for me in helping with my book Hell from the age of ten, I can't believe how fast your service is and would recommend to anyone. Thank you.
I was worried
I was worried, there where hundreds of publishing houses. I was green, it was my first book. Liam from New Generation Publishing contacted me and after a few minutes reassured me and I signed the contract. The professional care and contact began there, I was then on a roller coaster ride of which I was walked through every step I was about to take, it was very informative and I was even given a secretary called Kate, the book in actual fact was professionally formatted for me, something I was very impressed with. I was told of times and deadlines they would adhere to and they did. They did everything they said they where going to do. Within the parameters and deadlines they had given me. My correspondence and questions to them where answered immediately and certainly within the next working day and I was not left hanging at any point. Then, out of the blue and actually before I expected, I received a copy of my book that I was very impressed with. It didn't end there, there was then an after service and conversations surrounding what they could do next and I was asked what I wanted to do. Yes, I was and am very impressed with New Generation Publishing, together with the professional service offered and received. Thanks to them I am now a fully fledged author currently writing a sequel to my first book, it feels good! I fully intend to use them again. They made it look easy!
Like with MB1
'Like with MB1, am so thrilled with the physicality of the book for MB2 / Megan Button and the Dragon Keeper. MB2 looks just I wanted and hoped; the binding, the cover, the blurb on the back, the text size of the story, the glossy ink and the high quality paper stock are all stunning.'
I would like to put on record my delight
I would like to put on record my delight at the first rate job New Generation Publishing did on my book Skulky Duane. The service was first class from start to finish and the quality at the end was as good as you'd find anywhere.
I was very reluctant
I was very reluctant to go down the route of self-publication. I had sent my novel to a numerous publishers and received the usual replies. In truth, I don't believe they actually read the manuscript. My confidence in my ability was low and then Dan Cooke from NGP persuaded me to get the novel out there for people to decide for themselves. He promised to have the novel published by certain date and this happened. The cover design is excellent and the finished product very professionally presented. Since publication I have received excellent support from the NG team. If authors are willing to make a modest investment in their work, the rewards are fantastic. I will be finished my second novel next year and will probably ask NGP to critique it and then publish it such is my confidence with the service. My current novel is doing well.
I'd just like to thank you
Hi Daniel, I'd just like to thank you because the Kidz That Dream Big!... Order arrived today woohoo in good time for their event Thursday. Much appreciated
Sabrin Ben Salmi
I am impressed
Daniel Hope you are well. Have purchased some copies of my book and have to say I am impressed. It looks and feels good and I would like to thank all those who contributed.
Thank you I think the service you guys have provided has been great and you have listened in every possible way my comments in making a dream come true. I am not sure how many will but or read the book but I can be proud. New generation deserves the credit for this. Thank You again Umesh
I would most heartily recommend this publishing house
Should you be a novice novelist scanning my testimonial, then I would most heartily recommend this publishing house. The dialogues with the personnel are rather speedy, exceedingly friendly and always professional. When the initial copy arrived I was taken aback with how the novel looked astoundingly stunning! So thrilled with how my book's presented; must say, every component of its publication is just right: the text of the story, font size, cover art, format dimensions, retail price point and its blurb on the back cover... is exactly how I imagined and wanted it be. Also, the paper quality, binding and ink is just incredibly superb. The paper stock is high-end and feels silky, and the ink has a glossy-sheen that is most pleasing for tactile purposes.
New Generation Publishers have been fantastic
'New Generation Publishers have been fantastic. The staff involved me in every step of my book, and based everything around my own ideas and wishes. I have no hesitation in recommending them to all authors.' Hello Daniel, I have received the amended cover for the book and I think it looks amazing. Please pass my thanks on to your design team for creating it, and thank you for your help with everything. Thank you again, for all the work you've put in to my book. Regards, Alan
I greatly appreciate it
Dear Joe, the book came in the post this morning and I must compliment you for the quality and lay out of it. I did wonder how the overall final appearance would be, having stared at ugly PDF's for so long. The poem at the end of the story was also a concern as I didn't want it hidden on the reverse side of the last page and it is not. Thank you again for all your time and patience with me I greatly appreciate it.
hard work and good communication whilst publishing
I would like to thank Daniel & Joe from New Generation Publishing for the hard work and good communication whilst publishing my book 'Scared of the Dark',
just had my third book published by New Generation Publishing
My Name is Tina Place, I have just had my third book published by New Generation Publishing and would like to share my experience with you. I found when publishing my first and second book it was a very frightening and sometimes confusing process with lots of different forms to complete. Then there were the costs involved. I found myself having to save hard to meet these expensive costs and it did not stop there, it was more money for marketing etc. I am a person who worries sometimes for no reason and so when I spoke to Daniel Cooke for my third book, I immediately was put at ease. I had met Daniel when I first enquired about publishing book one. This time however although a different publishing company it was nice to hear a friendly voice. Daniel had talked me through my first book and was always at the end of the phone. He is the reason I chose my first publishing company and was thrilled to hear his voice with this new company. I was in no doubt that this was the company I wanted to look after me when publishing my third book. I was surprised that the cost of publishing my book was far less than the previous company had charged and met with my budget. This book was a very delicate story and I needed everything to be right, including the timing. Daniel was very helpful once again and took the time to talk me through what I needed to do and when. He was in constant contact with me reassuring me every step of the way. I received my book three weeks ahead of schedule but realised I had made a boob up with not only the size of the book but with errors too. I was both horrified and upset, but after speaking with Daniel on the telephone and explaining my upset, he agreed at no extra cost to me to put it right and true to his word he did and in time for the correct version to reach me for the day I needed to have a copy in my hand. Thanks to Daniel and the team at New Generation Publishing, my expectations were met and exceeded. I will have no hesitation in contacting them again when I have finished my next novel for publication.
such a wonderful job on my book
Hello Daniel! Hello Joe! Thank you both for such a wonderful job on my book. I am so excited. I am so thrilled. Thank you so very much indeed. Both, have a good day. Kenny.
Hi Daniel All of the books were waiting for me on my return. A big thank you for pushing these through for me, much appreciated. I have everything now ready for the NEC at the weekend, if you are passing it would be good to say hello. If not I will let you know how I get on. Thanks again. Samsun
best practitioner in its field
'Because the mainstream publishing world and bookselling trade is undergoing its 'celebrity oriented' and cost-cutting turmoil, which for some time has been precluding the consideration, publication or marketing of genuine 'new literary talent', innovative alternative publishing routes for talented newcomers are springing up everywhere. The greatest development in this new genre is the free Print On Demand system, and without doubt the best practitioner in its field is New Generation Publishing. I find them to be kind, considerate and courteous, professionally competent, communicative and quick. I cannot recommend their service highly enough.'
New Generation Publishing offer an impressive service
'New Generation Publishing offer an impressive service to new and established writers alike, where the work is treated with constant respect, and the printing process by Lightning Source is highly professional. A colleague who worked as a copy editor in a publishing house commented on how impressively the finished product is presented, using top quality papers and faultless binding. (And it takes a great deal to impress her!) Both Lucy and Joe [from NGP] are totally professional and are an absolute pleasure to work with.'
Overall I am very well pleased
Following the self publishing of my first children's book 'THISTLEDOWN FARM: Farmer John's Boots and other stories' on a more expensive package with another publisher in which I had signed away a certain percentage of the rights for each story. I decided to look elswhere for a cheaper deal for my second book 'More tales from THISTLEDOWN FARM'. My agent suggested New Generation Publishing as they would be likely to set a reasonable cover price. I found NGP pleasant to deal with and patient and understanding. I had to make three or four minor alterations to the manuscript, post editing, which they carried out well and were very helpful at putting the manuscript together with the illustrations.I had a deadline for the Christmas shopping fayre at Westpoint for which I had orderd 200 books. These came right on time for the fayre after I had seen a review copy. I have a cover price the same as my previous book and a contract with no rights deal and expect to see my book on amazon shortly and available through Bertrams and Gardners. Overall I am very well pleased. 'More tales from THISTLEDOWN FARM: Farmer John's Bloomers' sold well at the fayre along with my original book and the cover is fantastic and it looks a super little book great for a Christmas gift for your primary aged child! Four star plus. Well worth looking into.
David Charles Evans
No hesitation, go with New Generation!
After hundreds of rejections from both agents and publishers I was delighted to find New Generation Publishing. Their fresh self-publishing principle and ethical philosophy had immediate appeal; investigation revealed a helpful, user friendly approach to publishing; above all they seemed to have a clear understanding of the needs of budding writers. Working with the help of my husband Dave, (Together we are ‘A Pair of Shorts’), I have now had two books published by New Generation and a third is ready to go. With the first book we were very much feeling our way and had to do a lot of work to supply manuscript and cover proofs to the standard required. Happily, New Generation has smoothed a few wrinkles from their process and added some additional services aspects to their packages, so processing the second book through to receipt of a printed copy was an altogether simpler task. The book is now available worldwide. We have twice used New Generation’s very affordable standard package, preferring for a sense of personal satisfaction and achievement to do a lot of up front work ourselves, but for those who do not have the time, skills or urge to learn, the more sophisticated packages offer all of the help and facilities that are needed, but of course, you must expect to pay for what you want to get. Whichever package you choose, there is plenty of free advice by e.mail from Joe to assist with supplying correctly configured copy, and Kate, helping with ordering and accounting advice. By far the most important though, because it fills a black hole which other publishers do not do, is the recent introduction of Marketing Director Daniel Cooke. First off, you can talk to Daniel. Director he may be: Remote he is not! Secondly, he is forthright in pointing out that only you can actually get your book to the market. That is not a cop-out – he tells you how to set about doing it and to the extent that you want, he involves himself, indirectly, in the process. With Daniel’s help we have sold more copies of the second book in two weeks since its publication than we have of the first book in the entire eighteen months it has been on the market. And all because we consulted Daniel and acted on his advice! Not content with this, Daniel is an innovator: He has introduced writers’ workshops - I have recently attended one and it was brilliant; he is introducing a writers’ website; has opened-up communication with the company; and, I am not sure if this is actually part of his role but it is a real asset, he trouble-shoots the New Generation process on our behalf. No hesitation, go with New Generation!
delighted with the service provided
Over the last 6 years, our organisation, New Writers UK, have been looking for reliable self-publishing companies that we can honestly tell our members are worth using; our rule is never to promote, advertise or otherwise endorse a company we have no experience with. Nor, for obvious reasons, would we promote companies or services we have used that do not give good value. I had heard good things of New Generation Publishing and called their Managing Director to discuss the publication of a compilation of winning entries from our Creative Writing Competition for Children and Young People 2011. As a not-for-profit organisation with limited funds, I was looking for excellent customer service, a competitive price for a very good publication and a fairly fast turnaround. That is exactly what I got from New Generation Publishing. The New Writers UK Steering Group is delighted with the service provided and we will be using New Generation again.
Julie Malone, Founder and President New Writers UK
I was very nervous
I was very nervous about self-publishing after reading so many links warning you away from it. I have to say from first chatting to Liam who was very helpful and reassuring i felt less nervous and started to believe my children’s book would soon be published. After working with Daniel who was very helpful, he always answered the phone and returned calls very promptly i was impressed with his care in providing what i wanted from the book being published. The staff i spoke with at New Generation were never pushy, quite the opposite, they listened and came up with the answers and support, and within 1 week of receiving my books (thanks Daniel for getting them promptly printed) i had sold 120 copies (hopefully this will continue) I couldn’t believe how great it felt to hold my book and it was of great quality. I would and have recommended New Generation Publishers to those who are considering having their work published. I also appreciate that after the book has arrived Daniel continues to offer advice and i feel comfortable in contacting him about the future with my book.
I would like to reiterate my thanks for your willing help and cooperation over the past weeks in the hectic final preparations prior to the publication of SPINDRIFT. We received the first PB and HB copies last week and are pleased with the final product. We had to work to a tight time-frame to fit in with my son's visit to the UK - he arrived a few days ago. I have really appreciated your pleasant and constructive assistance in attending to details of the manuscript, and liaising with the cover designer and printer in order to get details correct. It required some persistence to get details rectified, but it was important to get things right, as I know you agree (eg the layout, size and font of the print on the cover which has definitely enhanced the image). Your cooperation has been greatly appreciated.
I have sold 20 of my originals already
Many thanks for getting on with this so quickly. The books arrived this morning and I will deliver some to Blackwell's tomorrow. So far, I have 76 people coming to the launch so I may need some of today's books as I have sold 20 of my originals already.
Your team has been polite, professional and intuitive
This whole publishing project has been a joy and an interesting discovery. My novel "Greener on the Other Side" has now been published for the past 2 months now. Your team has been polite, professional and intuitive. Mr. Nigel Roberts has just completed his one month book promotion. He has given me 4 reports on it, detailing each bookstore name, and their respective managers. He has advised me to look for more booksellers and to email each bookstore and owner he has suggested the book to. I have done so already. I am very pleased with your team's work so far! All in all, you have delivered a great service. I look forward to hearing from you soon.
A big 'thank you'
A big 'thank you' to Sam who made the process much easier that I had imagined. You may remember all the conversations and my reticence to go ahead and publish my work.
Hardback & Soft-back Books look great
I just got back from a business trip to find two packages waiting for me – the hard and soft back copies of this book. They look great – thank you!
I've just returned from a few days away to find my author copy of The Cave has arrived. I'm delighted with it. Now its time to find out if other people like it!
I'm bubbling over with ideas
Everything's progressing most wonderfully and I must say that Sam has been absolutely fab so deserves a huge pay rise! It would be great to have a chat with you sometime next week so I can get my head around the process of marketing and book-selling a bit better and learn what's required. I'm bubbling over with ideas but as usual need to be a bit more strategic and less scatter-gun.
America is my main market
I'm working with a top PR team to organise signings and press in the USA in the summer. America is my main market so I'm very pleased this is updated before review copies etc. go out.
Natasha Rocca Devine
Very pleased with this marketing and exchange
Very pleased with this marketing and exchange between the bookshops and myself, whatever the outcome in terms of sales. Having a photo has made the world of difference. I look forward to getting the press release.
Well done, NGP team
Well done, NGP team (e.g. Daniel) and Tahar Boumedra! Congratulations on this win-to-win achievement for both parties! The book of this outstanding author sounds highly provocative! The pillars of society are built upon a robust platform of human rights, which must be respected to ensure that the integrity of society remains safe. I'm pleased to see how some leaders still fight for the re-establishment of human rights. I honestly hope that this book is an international success!
I now have a traditional publishing deal
The news from my point of view is nothing but good - I now have a traditional publishing deal with Tiger of the Stripe, of Richmond, Surrey for The Mischief-Maker , the next two novels in the series and a collection of short stories. The Mischief-Maker has, amazingly, been submitted to the 2014 Man Booker competition - I am still at the 'pinch me somebody' stage, but if it makes the long-list, I shall be very, very chuffed. I owe a debt of thanks to Daniel Cooke and all at New Generation for your help and support.
Julia Lacey Brooke
I am very pleased with the copy of my book
Just wanted to let you know that I am very pleased with the copy of my book that you are publishing. I received an email from Sam just now with a copy of the press release which looks OK. He informs me that the e copy of my book is being prepared as well and that my book should hopefully be available for people to purchase very soon.
I've received my two copies of my book-impressive!
A Feast of Football
Sam Rennie and his team have done a great job with our book. We have had a lot of interest from people in how to purchase it. I got my order yesterday. I have got to tell you how impressed I have been with New Generation. The speed from start to finish has beaten my expectations and the help I have received from Sam and yourself has been second to none. I have also noticed how quickly the book has appeared on online retailers. So, all in all thank you very much.
brilliant job with the layout of my book
Hope you are well. Sam has done a brilliant job with the layout of my book; I am very happy with it !!!
I have really appreciated your pleasant and constructive assistance
I would like to reiterate my thanks for your willing help and cooperation over the past weeks in the hectic final preparations prior to the publication of SPINDRIFT. We received the first PB and HB copies last week and are pleased with the final product. We had to work to a tight time-frame to fit in with my son's vist to the UK - he arrived a few days ago. Nigel Roberts and I have a very amicable working relationship, and together with my son, we are working hard on publicity. I have really appreciated your pleasant and constructive assistance in attending to details of the manuscript, and liaising with the cover designer and printer in order to get details correct. It required some persistence to get details rectified, but it was important to get things right, as I know you agree (eg the layout, size and font of the print on the cover which has definitely enhanced the image). Your cooperation has been greatly appreciated. Thank you, Sam.
I would and have recommended New Generation Publishers
Just wanted to e-mail some words that you may be able to add to testimonials. I was very nervous about self-publishing after reading so many links warning you away from it. I have to say from first chatting to Liam who was very helpful and reassuring i felt less nervous and started to believe my children’s book would soon be published. After working with Daniel who was very helpful, he always answered the phone and returned calls very promptly i was impressed with his care in providing what i wanted from the book being published. The staff i spoke with at New Generation were never pushy, quite the opposite, they listened and came up with the answers and support, and within 1 week of receiving my books (thanks Daniel for getting them promptly printed) i had sold 120 copies (hopefully this will continue) I couldn’t believe how great it felt to hold my book and it was of great quality. I would and have recommended New Generation Publishers to those who are considering having their work published. I also appreciate that after the book has arrived Daniel continues to offer advice and i feel comfortable in contacting him about the future with my book.
Patient and understanding - 13th August
I have never worked with anyone so patient and understanding . Please do let me know if there is a testimonial site . he has been brilliant and amazing . I am happy I chose New Generation. Its been tedious but he has never flinched an eye at me . Even if he felt I was demanding he didn't make it show.
Everyone loves the covers - 28th August
Hola Sam, The copies of the two books have arrived. They are lovely and everyone loves the covers. They are very well put together and the printing process certainly produces good copy. So thanks again Sam for all your hard work over the last six months. A job well done. Cordiales saludos Howard
The covers look excellent
The covers look excellent, thank you all for your willingness to satisfy my precise requests. I am completely happy with them both. Please go ahead. I look forward to seeing the results. Many thanks, Greg Pastoll
Hi Daniel, I just wanted to thank you for the wonderful job you at NGP have done with my latest 3 books which were released this week. Regards Roger
The Quality throughout is First Class
I could not be more pleased with the author copy of Marshmallow Fishes. It is brilliant. Having spent more than 40 years in the newspaper industry I am not easily impressed but this is superb. The cover is simply beautiful and cannot fail to catch the eye. And the quality throughout is first class. From start to finish it has been a pleasure to work with New Generation Publishing. From Daniel’s straightforward and plain speaking introduction to your services ( mercifully completely free of bovine excrement! ) through Sam’s patient professionalism along the production route to receiving this stunning end product today the whole process has been a joy. Heartfelt thanks.
This has been a long long road
Oh Wow! Thank you is not enough words! But they are the only ones I have and I mean it from my heart. This has been a long long road. To see it in print gives me some kind of closure. Thank you both sooooo much
Sam , you guys are nothing short of " OUTSTANDING " . Thank you .
For any aspiring writers out there
For any aspiring writers out there, I cannot think of a better place to start your quest. The realms of publishing are indeed a daunting place, but the diligent and knowledgeable team at NGP will be your ultimate guide. I may only be a fledgling author myself, but the service provided thus far has given me the information, resources (and self-belief) I need to take my work to the next level. Long story short? Talk to New Generation Publishing today and realise your dream!
Adam J. Watts
Superb efficient first-class service
Sam has the patience of a Saint, my e-mails were responded to almost immediately and I was always kept up to date with the process. In short I wouldn’t dream of going anywhere else to have my books published and would fully recommend it to all aspiring writers.
James Evans - Time Cure
Dear Sam and Daniel, I just received the author copy. Congrats. Well done, with beautiful pages. Many thanks.
Author is Very Pleased
The paperback arrived yesterday. It looks fine, and the author is very pleased with it, so thanks again, as usual! The process here went very smoothly. Regards, and have a fun weekend,
It's been an education
It's about time I added my praises for the service I've had in producing - so far - five books in the RAVENFEAST saga. I've enjoyed working with Sam and the production team. It's been an education, believe me. Altogether now, raise your glasses. And another vote of thanks goes to Daniel for putting together a great team.
Alan R Lancaster
A huge thank you for all your efforts
Firstly, may I just say, and I believe I speak on behalf of every author who initially published through Authors Online, a huge thank you for all your efforts and for allowing our publications to continue being available, it really is very much appreciated. I can only imagine how much time & work was involved, so thanks to you all at New Generation Publishing. I can confirm that there is no issue with the availability of my particular book, as an associate was able to purchase a copy through Amazon only a week or so ago, and it was delivered in good time.
Chris (Panikos Christodoulou)
Thank you for coming to the rescue
Good to make your acquaintance NewGenerationPublishing ... Thank you for coming to the rescue. Best wishes
After a few phone calls I opted for New Generation Publishing
Self publication - previously termed “vanity publishing” - was now an acceptable option. Research commenced. The internet led me to many companies offering services from an expensive bespoke package to printing. After a few phone calls I opted for New Generation Publishing who offered a deal which suited me at an affordable cost. The book would be produced and marketed on Amazon, Waterstones online and the publisher’s website. They would sort out the IBSN number. All I had to do was email the manuscript from my laptop and choose some photographs from a selection provided from which my bookcover was designed. I sat on Rhossili Bay to write the blurb needed for the back cover. I would receive royalties from each book sold and could buy the book direct at a reduced price to sell myself. A hardback version of the book arrived and I experienced the same rush of adrenalin as the main character in my book has when he rides a winner. I held it, a tangible item. I was ready to move on to the next stage - marketing and selling.
This is to express my sincere thanks and appreciation to New Generation Publishing
This is to express my sincere thanks and appreciation to New Generation Publishing for producing a well designed and beautiful book. Frankly speaking, when I opened the parcel and saw the book, I thought my eyes were playing tricks on me. You have made me one among the happiest people this x-mas season. I didn't know that your company could do so well. Let me make a confession. Since 2010, while I was writing and searching for a would-be publisher, I noticed in my box emails from your company up to 2014. When ever I see New Generation Publishing among my mails, I'll delete it. I was only communicating with Dorrance Publishing Company, Raider Publishing Company, PublishAmerica and many others. Notwithstanding, I was not satisfy with there fees, contract and the time it takes to have the book publish. One day I decided to respond to New Generation Publishing by writing a letter of enquiry. The reply I received including the materials sent were very much encouraging. It was at this point I decided to do business with you. I must admit, your publications are GREAT. May God continue to bless all the reagents of your company. I WISH YOU ALL MERRY X-MAS AND A HAPPY AND PROSPEROUS NEW YEAR.
I received the books in good form
I received the books in good form. Thank you again for this great service. I will stay in touch. Best Wishes,
Kathleen and I would like to add our own thanks to you ( Daniel and Sam at New Generation Publishing ) for all your help, support and superb professionalism in producing a book of such quality that it compares more than favourably with any produced by the big conventional publishers.
Plan to stay with you guys for as long as possible
In 2 weeks from now, it will have been a year since we published 'Greener on The Other Side'. It has been a very exciting and enlightening ride. I am very thankful for your services for that. All in all, I am very pleased with NPG and plan to stay with you guys for as long as possible. What I really liked this past year from NPG was the communication I had with Sam. I appreciated the speed at which you sent books when I requested them. I also appreciated you sending copies to the Caine Prize for African Literature (even though we have a long way to go).