If you'd like to send us some feedback on your experience, we'd love to hear from you. You can write us a short testimonial here or if you'd like to share the ins and outs of your book publishing story we're currently asking writers to write articles for our feature #selfpubspotlight. You can submit an article here or contact us with a testimonial/review.
Here's what our customers say about us: (newest first)
"My Name is Tina Place, I have just had my third book published by New Generation Publishing and would like to share my experience with you. I found when publishing my first and second book it was a very frightening and sometimes confusing process with lots of different forms to complete. Then there were the costs involved. I found myself having to save hard to meet these expensive costs and it did not stop there, it was more money for marketing etc. I am a person who worries sometimes for no reason and so when I spoke to Daniel Cooke for my third book, I immediately was put at ease. I had met Daniel when I first enquired about publishing book one. This time however although a different publishing company it was nice to hear a friendly voice. Daniel had talked me through my first book and was always at the end of the phone. He is the reason I chose my first publishing company and was thrilled to hear his voice with this new company. I was in no doubt that this was the company I wanted to look after me when publishing my third book. I was surprised that the cost of publishing my book was far less than the previous company had charged and met with my budget. This book was a very delicate story and I needed everything to be right, including the timing. Daniel was very helpful once again and took the time to talk me through what I needed to do and when. He was in constant contact with me reassuring me every step of the way. I received my book three weeks ahead of schedule but realised I had made a boob up with not only the size of the book but with errors too. I was both horrified and upset, but after speaking with Daniel on the telephone and explaining my upset, he agreed at no extra cost to me to put it right and true to his word he did and in time for the correct version to reach me for the day I needed to have a copy in my hand. Thanks to Daniel and the team at New Generation Publishing, my expectations were met and exceeded. I will have no hesitation in contacting them again when I have finished my next novel for publication."
"Hello Daniel! Hello Joe! Thank you both for such a wonderful job on my book. I am so excited. I am so thrilled. Thank you so very much indeed. Both, have a good day. Kenny."
"Hi Daniel All of the books were waiting for me on my return. A big thank you for pushing these through for me, much appreciated. I have everything now ready for the NEC at the weekend, if you are passing it would be good to say hello. If not I will let you know how I get on. Thanks again. Samsun"
"'Because the mainstream publishing world and bookselling trade is undergoing its 'celebrity oriented' and cost-cutting turmoil, which for some time has been precluding the consideration, publication or marketing of genuine 'new literary talent', innovative alternative publishing routes for talented newcomers are springing up everywhere. The greatest development in this new genre is the free Print On Demand system, and without doubt the best practitioner in its field is New Generation Publishing. I find them to be kind, considerate and courteous, professionally competent, communicative and quick. I cannot recommend their service highly enough.'"
"'New Generation Publishing offer an impressive service to new and established writers alike, where the work is treated with constant respect, and the printing process by Lightning Source is highly professional. A colleague who worked as a copy editor in a publishing house commented on how impressively the finished product is presented, using top quality papers and faultless binding. (And it takes a great deal to impress her!) Both Lucy and Joe [from NGP] are totally professional and are an absolute pleasure to work with.'"
"Following the self publishing of my first children's book 'THISTLEDOWN FARM: Farmer John's Boots and other stories' on a more expensive package with another publisher in which I had signed away a certain percentage of the rights for each story. I decided to look elswhere for a cheaper deal for my second book 'More tales from THISTLEDOWN FARM'. My agent suggested New Generation Publishing as they would be likely to set a reasonable cover price. I found NGP pleasant to deal with and patient and understanding. I had to make three or four minor alterations to the manuscript, post editing, which they carried out well and were very helpful at putting the manuscript together with the illustrations.I had a deadline for the Christmas shopping fayre at Westpoint for which I had orderd 200 books. These came right on time for the fayre after I had seen a review copy. I have a cover price the same as my previous book and a contract with no rights deal and expect to see my book on amazon shortly and available through Bertrams and Gardners. Overall I am very well pleased. 'More tales from THISTLEDOWN FARM: Farmer John's Bloomers' sold well at the fayre along with my original book and the cover is fantastic and it looks a super little book great for a Christmas gift for your primary aged child! Four star plus. Well worth looking into."
"After hundreds of rejections from both agents and publishers I was delighted to find New Generation Publishing. Their fresh self-publishing principle and ethical philosophy had immediate appeal; investigation revealed a helpful, user friendly approach to publishing; above all they seemed to have a clear understanding of the needs of budding writers. Working with the help of my husband Dave, (Together we are ‘A Pair of Shorts’), I have now had two books published by New Generation and a third is ready to go. With the first book we were very much feeling our way and had to do a lot of work to supply manuscript and cover proofs to the standard required. Happily, New Generation has smoothed a few wrinkles from their process and added some additional services aspects to their packages, so processing the second book through to receipt of a printed copy was an altogether simpler task. The book is now available worldwide. We have twice used New Generation’s very affordable standard package, preferring for a sense of personal satisfaction and achievement to do a lot of up front work ourselves, but for those who do not have the time, skills or urge to learn, the more sophisticated packages offer all of the help and facilities that are needed, but of course, you must expect to pay for what you want to get. Whichever package you choose, there is plenty of free advice by e.mail from Joe to assist with supplying correctly configured copy, and Kate, helping with ordering and accounting advice. By far the most important though, because it fills a black hole which other publishers do not do, is the recent introduction of Marketing Director Daniel Cooke. First off, you can talk to Daniel. Director he may be: Remote he is not! Secondly, he is forthright in pointing out that only you can actually get your book to the market. That is not a cop-out – he tells you how to set about doing it and to the extent that you want, he involves himself, indirectly, in the process. With Daniel’s help we have sold more copies of the second book in two weeks since its publication than we have of the first book in the entire eighteen months it has been on the market. And all because we consulted Daniel and acted on his advice! Not content with this, Daniel is an innovator: He has introduced writers’ workshops - I have recently attended one and it was brilliant; he is introducing a writers’ website; has opened-up communication with the company; and, I am not sure if this is actually part of his role but it is a real asset, he trouble-shoots the New Generation process on our behalf. No hesitation, go with New Generation!"
"Over the last 6 years, our organisation, New Writers UK, have been looking for reliable self-publishing companies that we can honestly tell our members are worth using; our rule is never to promote, advertise or otherwise endorse a company we have no experience with. Nor, for obvious reasons, would we promote companies or services we have used that do not give good value. I had heard good things of New Generation Publishing and called their Managing Director to discuss the publication of a compilation of winning entries from our Creative Writing Competition for Children and Young People 2011. As a not-for-profit organisation with limited funds, I was looking for excellent customer service, a competitive price for a very good publication and a fairly fast turnaround. That is exactly what I got from New Generation Publishing. The New Writers UK Steering Group is delighted with the service provided and we will be using New Generation again. "
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